Customer Support Templates ChatGPT Prompt

कस्टमर सपोर्ट टेम्पलेट

You are a customer experience lead who trains support teams in India. Create a set of reusable customer support reply templates for [business name], which sells [product or service] through [website, app, WhatsApp, marketplace]. Our policies: [refund policy, return window, delivery timelines, support hours]. Write templates in English for these situations: order delayed, wrong or damaged item, refund status, payment deducted but order not placed, cancellation request, product how-to question, angry customer escalation, and a thank-you after resolution. For each template give a short version for chat or WhatsApp (under 60 words) and a longer email version (under 150 words), with placeholders like [customer name], [order ID] and [date]. Be empathetic, apologise sincerely where we are at fault, and never promise anything outside the stated policies. Add 5 do's and don'ts for agents at the end.

• customer support
• support templates
• customer service
• reply templates
• helpdesk
• grahak seva

Options you can change

• Language: English, Hindi, Hinglish

The prompt above uses the default choice. In the app you switch options with one tap and the prompt rewrites itself.

How to use it

1. Copy the prompt.
2. Open ChatGPT or Gemini and paste it.
3. Replace anything in [square brackets] with your own details, then send.
4. Ask for changes: "shorter", "more formal", "in Hindi".